Transaction Error Messages

Below is an overview of the most common error messages. If your error message is not listed or you are unsure what it means or how to resolve it, please contact us at info@onlineorigins.nl. We are always happy to assist.

Error Messages: Billing_address

• Validation failed: Field address1 is missing or empty in billing_address

• Validation failed: Field billing_address is missing or empty in order_data. Set a default customer in the settings to process this order.

• Validation failed: Field contact_email is missing or empty in order_data. Set a default customer in the settings to process this order.

Explanation:
This means that no billing address is linked to the order. This often occurs when an order is created manually or entered via the POS system.

Solution:
To send this order to your accounting system, you must first set a Default Customer Code in the settings. The relevant field in the settings is indicated below.